Financial Policy

Co-pays

Copayments will be collected at the time of check-in. Payments can be made via cash, check, or credit card.

Insurance Claims

Associated Physicians, LLP files insurance claims on behalf of our patients, but the prompt full payment of the account remains the responsibility of the patient.

Though we may accept payment directly from an insurance company, any amount billed but not paid by insurance is the patient's and/or guarantor’s responsibility. Health insurance contracts are agreements between the insured (subscriber/patient) and the insurance company. Please pay the remaining balance and contact your insurance company if you believe there is an error with the claim.

Understanding your Benefits

We will work with you to determine if your coverage is accepted at our clinic. We are not privy to all of the benefits related to your particular plan. Health insurance contracts are agreements between the insured (subscriber/patient) and the insurance company. Please check with your insurance if you are unsure if a particular service will be covered; we cannot quote benefits. We recommend doing this prior to your appointment.

Insurance Referrals

Some insurance plans require the patient to obtain a referral or prior authorization from his or her primary care physician prior to seeing one of our physicians. It is your responsibility to understand the provisions of your policy and to obtain a referral or prior authorization if one is necessary. If you are unsure about the provisions of your policy with respect to referrals, you should contact your insurance company's customer service department.

Self-Pay Patients

If you do not have insurance and plan to pay for the services out-of-pocket, we offer a 25% self-pay discount.

Special Circumstances

Normally, payment of your bill is due within 15 days of the patient balance appearing on a statement. However, our billing representatives will work with you to arrange a payment plan if special circumstances prevent you from making a full, timely payment. Failure to pay may result in a disruption to your care.

Online Bill Pay

Business Office Direct Lines

Pay your bill: 608-442-7799
All other billing questions: 608-442-7797

Billing representatives are available Monday through Friday, 8 am to 5 pm.

At Associated Physicians we strive to provide you with not only excellent medical care but also assist in any way we can to make the payment for your services as easy as possible. This explains our policies related to filing insurance and requesting patient payments.

Please remember to bring your insurance card to each visit.