Virtual Visits | APMadison

Virtual Visits at Associated Physicians

PLEASE CHECK WITH YOUR INSURANCE PROVIDER TO GUARANTEE COVERAGE.

Need a quick tutorial?

Check out this video!

Frequently Asked Questions

Getting Started

Where do I download the latest version of Zoom?


You can download the latest version of Zoom from the Download Center. Learn more about downloading Zoom.

 

How to I use Zoom on my PC or Mac?

 

After downloading Zoom, learn how to use the Zoom Desktop Client.

 

Do you need an account to use Zoom?

 

A Zoom account is not required if you are strictly joining Zoom Meetings as a participant. If someone invites you to their meeting, you can join as a participant without creating an account.

Joining a Meeting

How do I join a Zoom meeting?

You can join a meeting by clicking the meeting link or going to join.zoom.us and entering in the meeting ID. Learn more about joining a meeting. MEETING ID & PASSWORD CAN BE FOUND IN THE EMAIL UNDER THE MEETING LINK.

How do I join computer/device audio?


On most devices, you can join computer/device audio by clicking Join Audio, Join with Computer Audio, or Audio to access the audio settings. Learn more about connecting your audio.

 

Can I Use Bluetooth Headset?


Yes, as long as the Bluetooth device is compatible with the computer or mobile device that you are using.

 

Do I have to have a webcam to join on Zoom?


While you are not required to have a webcam to join a Zoom Meeting or Webinar, you will not be able to transmit video of yourself. You will continue to be able to listen and speak during the meeting, share your screen, and view the webcam video of other participants.

Troubleshooting

My video/camera isn't working.


Read tips on troubleshooting a camera that won't start or show video.

There is echo in my meeting.


Echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices or two participants joined in from the same local. Learn about common causes of audio echo.

 

Audio isn't working on my mobile device.


Read tips on troubleshooting audio that isn't working on your iOS or Android device.

 

If you are still having issues, please submit a request.

We are excited to be able to care for you virtually!

 

If you want to schedule a virtual visit, give us a CALL NOW!

 

© 2023 by Associated Physicians, LLP

4410 Regent St. Madison, WI 53705

608-233-9746

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